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City website can’t keep up with demand for new ID cards

By
Michael Gartland
Published Jan. 15, 2015, 1:09 a.m. ET
With 311 and the city's website buckling under demand for new ID cards, some are trying to get theirs in person. AFP/Getty Images

The city can’t keep up with demand for the new municipal IDs, with both its 311 line and sign-up Web site coming to a screeching halt after being flooded by applicants.

Both systems were on the skids Wednesday — a day after the city gave up on a first-come, first-serve approach that led to lengthy lines and endless waits.

“#IDNYC is breaking the Internet. @NYCMayors­Office, why’d you pull a healthcare.gov and not prepare for this? #ServerProblems,” applicant Randy Abreu tweeted.