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Business

Amazon to launch cashierless tech at Whole Foods in DC, California

By
Will Feuer
Published Sep. 8, 2021
Updated Sep. 8, 2021, 2:17 p.m. ET

Amazon announced Wednesday that two Whole Foods locations in California and Washington DC will go cashierless next year as the company expands its use “Just Walk Out” technology.

The option to skip the checkout line and pay with the technology will be available at two upcoming Whole Foods locations scheduled to open next year in the Glover Park neighborhood of DC and Sherman Oaks, California, Amazon said in a blog post.

The technology enables shoppers to enter a store by scanning a QR code, inserting a credit or debit card linked to their Amazon account or scanning their palm through Amazon One, the company’s palm-scanning payment system.

Customers can then leave without needing to wait in line to checkout.

Instead of a bagger scanning each item taken, cameras and sensors track what shoppers choose and automatically charge them.

At the two upcoming Whole Foods locations, shoppers will be able to opt out of the new technology and instead pay in the traditional way.

In response to a question from The Post on whether the new-style stores could come to the New York area, a spokesperson said the company would focus on opening the two initial stores and see how customers like being able to skip the checkout line — and then “go from there.”

Amazon Fresh Just Walk Out
Amazon claims that the technology rollout won’t cost any jobs, for the time being. Amazon

The company has already rolled out the cashier-eliminating tech in other Amazon-owned supermarkets, but not Whole Foods.

The technology is already available at several Amazon Fresh grocery stores and in its Go convenience stores.

Amazon said the rollout of the technology at these two Whole Foods locations won’t cost any jobs for the time being.

“These locations will employ a comparable number of Team Members as existing Whole Foods Markets stores of similar sizes,” the company said. “With Just Walk Out-enabled Whole Foods Market stores, how Team Members in the store spend their time is simply shifting, allowing them to spend even more time interacting with customers and delivering a great shopping experience.”